Contact

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Typical response time: 24–48 hours

What to write about

We're happy to hear from visitors, journalists, and anyone curious about Prague Castle. Common reasons people get in touch:

  • A factual error or outdated information on the site
  • Questions about ticket types, pricing, or what's included
  • Accessibility needs or visiting with children
  • Affiliate partnership or media enquiries
  • General feedback about the site

What we can't help with

CastleInPrague.com is an independent guide — we are not affiliated with Prague Castle's management or Tiqets' customer support. For booking issues, cancellations, or changes to a ticket you've already purchased, please contact the Tiqets help centre directly. For questions about the castle itself — opening times, closures, or events — the official source is hrad.cz.

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